With our successful projects, we maximize the Salesforce potential of your business. We make a difference in digital transformation processes and accelerate their growth with our solutions, each designed specifically for the needs of our customers.
PeakNova analyzes your current problems and discovers how Salesforce will improve these processes. The foundations of digital transformation are laid by setting clear goals and strategies.
Salesforce comes into play, all processes are digitalized. Teams get rid of manual processes and start working more efficiently. Data is securely integrated, workflows gain speed.
As digitalization is completed, business accelerates, but transformation continues. As the company grows, Salesforce is supported with new features and processes are constantly optimized.
Boerberg Consulting, an innovative management consulting firm based in Germany, recognized the need to enhance the quality of services offered to clients and adapt its processes to the speed of the digital age. To achieve this, they embarked on a significant transformation journey in partnership with Le-Na Cloud, aiming to position themselves at the forefront of their industry. One of Boerberg Consulting’s critical needs was the flawless management of client documents and processes. Through our partnership, we developed a comprehensive stage-tracking system, enabling the firm to meticulously monitor each client’s journey. No document was overlooked, and no process was delayed. Clients could move forward confidently at every stage, knowing Boerberg Consulting managed every detail with expertise. By integrating Service Cloud, Boerberg Consulting can now manage all its clients from a single unified platform. This platform is no longer just a portal but has become a powerful hub that optimizes the entire customer management process. Client requests are now handled faster, more accurately, and with a personal touch. This increase in client satisfaction has given Boerberg Consulting a significant competitive edge. To take customer interaction to the next level, we implemented Digital Engagement tools, integrating WhatsApp Business and Facebook Business channels with Salesforce. This integration enables Boerberg Consulting to maintain seamless communication with clients across multiple channels. Every request is addressed immediately, and every question resolved quickly. The combination of digital speed and precision has propelled Boerberg Consulting to new heights in customer service. In a groundbreaking move, Boerberg Consulting also launched a Partner Management Page, strengthening its relationships with partners and stakeholders. Designed to enhance collaboration, increase transparency, and make processes more trackable, this page has become a valuable resource for partners. It allows them to track project progress, receive real-time updates, and maximize the benefits of their collaboration with Boerberg Consulting. Finally, the custom Lightning Web Components we developed ensure Boerberg Consulting can provide the smoothest possible client experience. Integrated into their website, these forms make the application process more accessible and efficient than ever. No client request is overlooked, and every application is handled with care. Through this project, Boerberg Consulting not only embraced digital transformation but mastered it. By collaborating with Le-Na Cloud, they strengthened client and partner relationships, achieved operational excellence, and set a new standard in their industry. Digital transformation is not just a buzzword—it is the key to future success, and Le-Na Cloud is a shining example of its power.
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Located in the heart of the United Kingdom, Gas Flex Systems serves B2B customers as a leading provider in the natural gas piping industry. However, they recognized the need for a technological transformation to maintain and elevate their success. This was not a simple upgrade, but rather an exciting revolution that redefined business processes by partnering with Le-Na Cloud. Gas Flex Systems faced a critical challenge with fragmented and complex data structures. Centralizing their data became essential for confidently stepping into the future. With Le-Na Cloud's expertise, we consolidated all their data onto a single Salesforce platform, making information instantly accessible. This not only boosted operational efficiency but also created a powerful synergy that united the entire organization. To further enhance the sales team’s performance, we developed automation for over 30 processes. Each workflow saved valuable time, allowing the team to focus on more strategic tasks. Now, manual processes no longer slow them down; every sales process runs like clockwork, with nothing left to chance. Additionally, the integration scenarios we built between the ERP and CRM systems brought a revolutionary change to Gas Flex Systems' operations. These integrations functioned like perfectly synchronized gears, ensuring all systems worked in flawless harmony. Employees can now access all necessary data from a single screen without switching between different systems. Customized screens and advanced reporting systems provided Gas Flex Systems' leadership with a real-time control panel, enabling them to monitor operations and make strategic plans for the future. Furthermore, the newly implemented inventory and invoice tracking systems allowed the company to manage its supply chain and financial processes with unprecedented efficiency. Thanks to this digital transformation, Gas Flex Systems is now equipped not only for today’s needs but also ready to meet tomorrow's demands. By collaborating with Le-Na Cloud, they harnessed the power of Salesforce to achieve operational excellence and gain a competitive advantage in their industry. Digital transformation isn’t just important—it’s the future itself, and Le-Na Cloud is leading the way.
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Are you looking to optimize your business processes and take your business to the next level with Salesforce? Contact us to learn more about our custom Salesforce solutions and consulting services to fit your needs. We will get back to you as soon as possible.